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Microsoft restores services after global outage lasting more than 24 hours

The company blamed server issues and said it was unaware of malicious activity behind the disruption to its workplace software.

By Mei Ling Tan

Computer screen displaying email and virtual meeting applications
Photo: Euronews (Africanews)

Microsoft has apologized after an outage lasting more than 24 hours left millions of users worldwide unable to access its applications. The company said services had been restored, including its Teams and Outlook products.

The company attributed the disruption to server problems and said it was not aware of malicious activity connected to the incident. Its Copilot AI assistant was also among the products affected by the interruption.

The loss of access disrupted communications for businesses, government bodies and individual users. People were unable to send email, organize their calendars or hold virtual meetings through the affected services, interrupting functions used for everyday work and communication.

The impact was less severe for organizations running Microsoft services on their own servers instead of using its cloud services. The interruption ranked among the longest outages in the company's history and marked the second disruption affecting its services this year.

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