Government workers report saving 110 minutes a week with generative AI
A Digital Agency survey found that more than 50% of respondents saved at least an hour a week using the Gennai platform.
Using the generative artificial intelligence platform Gennai helped ministry and agency employees shorten their workweeks by an average of 110 minutes, according to a Digital Agency survey. However, 34.6% of respondents reported little change in their working hours.
The agency gathered 6,439 valid responses through an online survey of ministry and agency workers conducted in August and September. Respondents described faster preparation of draft documents, easier searches across large document collections and less time needed to understand technical material.
Weekly time savings of one to three hours were reported by 35.1% of respondents. Savings of three to five hours were reported by 10.9%, while 5.2% reported five to 10 hours and 3.2% reported 10 hours or more.
The survey also recorded differing levels of use: 10.4% accessed Gennai nearly every day, 11% used it three or four times weekly and 26.4% used it once or twice weekly. Another 31.2% reported little or no use.
The Digital Agency develops and operates Gennai, which is accessible to about 180,000 government employees. The platform now has an AI agent function that can independently handle at least two tasks at once.
