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Google introduces Gemini healthcare assistant in preview

Google says the assistant will connect healthcare information systems and support administrative workflows, with human oversight where appropriate.

By Mei Ling Tan

Computer workstation with a digital healthcare records interface
Photo: Yahoo

Google Cloud has announced a preview of Gemini for healthcare, an AI assistant that the company says is intended to help coordinate clinical, operational and administrative systems. Google says its aim is to ease administrative workloads and allow staff to spend more time on patient care.

The assistant uses Google's universal Gemini agent as its foundation. According to the company, it connects to external systems to collect information from billing platforms, health records and official guidelines. It can also use Medicare and Medicaid data when suggesting next steps or generating workflows with multiple stages.

Google says those workflows will be subject to defined limits and human supervision where appropriate, while qualified people will retain responsibility for consequential decisions. The company says the platform will comply with HIPAA, the Health Insurance Portability and Accountability Act, which protects sensitive patient information from disclosure without permission.

Customers participating at launch include Optum, Northwell Health, Highmark Health, HCA Healthcare, Hartford HealthCare, Stanford School of Medicine and Blue Cross Blue Shield of Massachusetts.

The platform links workflows involving Microsoft 365, ServiceNow and Google Workspace, alongside healthcare-specific platforms such as Salesforce's agentic Health Cloud. Google says it will be available to customers with Gemini Enterprise Plus or Gemini Enterprise Standard.

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