ElevenLabs announces custom AI models and opens meeting app access
The voice AI company also introduced a partner marketplace and expanded its Nvidia agreement with 15 MW of additional computing power.
ElevenLabs announced plans to help businesses customize AI models using customer conversation data and opened free early access to its meeting assistant, ElevenAI. The announcements came at the company’s New York summit.
Businesses will be able to collaborate with ElevenLabs researchers to adapt its voice models and selected open-source models. Companies can target improvements in customer satisfaction or reductions in errors, with the models continuing to improve as they receive additional calls.
ElevenAI produces meeting notes and task lists from conversations. ElevenLabs said the app seeks consent from all participants before recording notes.
The company also demonstrated planned additions to ElevenAgents, its voice and chat agent platform. A memory feature would retain details about returning customers, including language and scheduling preferences. Another feature, Routines, would manage follow-up tasks such as mortgage application callbacks and filling canceled appointments.
ElevenLabs introduced a partner program and marketplace, reporting more than 550 partners across 44 countries, among them Google Cloud and Deloitte. It also announced an agreement with McKinsey. The marketplace will offer applications developed by partners.
An expanded Nvidia agreement adds 15 MW of computing capacity for large customers. The companies are also developing a voice agent for Poland’s national health booking system that would contact patients who use landlines.
