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Apple support forums to shut down on November 20

A notice says the community is now read-only, while questions remain about the scope of the closure.

By Mei Ling Tan

Laptop displaying a generic online support discussion
Photo: 9to5 / Gawk

A notice on Apple’s support forums says the community will close permanently on November 20, 2026. New questions and replies are no longer being accepted, although existing discussions remain available to read.

The message directs visitors to Apple’s official support website for help. Users can still search previous discussions and use voting buttons or indicate that they have the same issue.

There is some uncertainty about the announcement’s scope: the notice names the AppleCare Support Community, rather than the Apple Support Community branding used by the platform. 9to5Mac said it had asked Apple for clarification. A sign-in button takes visitors to an AppleConnect page labeled for internal use.

The forums trace their history to at least 1998 under the name Apple Tech Exchange. They later became Apple Discussions, then relaunched in April 2011 as Apple Support Communities. That overhaul introduced a new interface, personalized profiles and a reputation system recognizing users who helped others.

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